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Radio 5 Live - "Can you hear me?" Scam coverage with Kris Hicks 0

Listen to the Radio 5 Live coverage of Kris Hicks talking about the "Can you hear me?" Scam.

 

  • Kris Hicks

BBC Wales - "Can you hear me?" Scam coverage with Kris Hicks 0

Listen to the BBC Wales radio coverage of Kris Hicks talking about the "Can you hear me?" Scam.

 

  • Kris Hicks
'Can you hear me' phone scam currently defrauding US consumers set to hit British shores

'Can you hear me' phone scam currently defrauding US consumers set to hit British shores 0

If someone calls and asks, “Can you hear me?”, hang up the phone immediately.

A major phone scam from the US is set to cross the pond and hit the UK imminently.

But police and call-blocking companies are warning the public about the dangerous phone call in the hope of preventing innocent people falling victim to the scammers.

Here’s how it works:

  • You receive a phone call from a local number
  • The voice on the end introduces themselves and the company they supposedly work for
  • They then ask: “Can you hear me?”
  • Your answer is recorded, and if you say “yes”, your response will be edited to make it appear as if you’ve agreed to a huge purchase.

You’re effectively being tricked into signing a verbal contract, much the same as clicking ‘I agree’ to terms and conditions online.

Voice signatures like these are legitimately used by companies doing business over the phone, but this is being exploited by scammers who have conned many Americans already, predominantly in Florida, Pennsylvania and Virginia.

CPR Call Blocker has seen the scam rise in frequency and the company believes it’s only a matter of time before Brits start being targeted too, according to the Sunderland Echo.

“In our experience of working across the US and UK, scams spread quickly across the pond,” says Kris Hicks from CPR Call Blocker. He adds that it’s sensible for Brits to be on their guard “as we have no doubt that fraudsters operating in the UK will soon start using these tactics.”

The scammers may try and charge you for products or services you’ve never used, and if you try and argue with them, they’ll play back their recording of you saying “yes” and threaten to take legal action if you don’t pay up.

Another version of the scam sees the criminals using the person’s voice recording to authorise a stolen credit card.

The public is being advised either to hang up straight away upon being asked “Can you hear me?”, or just not pick up at all if you don’t recognise the number.

And if you do think you may have been caught out by the scammers, contact your bank or card provider as soon as you can.

  • Kris Hicks
PHONE SCAM WARNING: If you hear these words hang up IMMEDIATELY

PHONE SCAM WARNING: If you hear these words hang up IMMEDIATELY 0

The con started in the US last month with experts warning it is set to sweep the UK with fraudsters tricking people into saying ‘yes’ to swindle you out of huge amounts of money. 

Fraudsters call up from a local number and introduce themselves and a fake company they work for before asking ‘can you hear me?’.

If you answer ‘yes’ the con artists record the call and edit the audio to make it seem as you have signed a verbal contract for a major purchase.

The scammers then use the edited conversation to trick you out of huge amounts of cash. 

Victims are being warned if they try to dispute the charges the scammers will play back your verbal confirmation saying ‘yes’ and threaten to take legal action if you refuse to pay. 

The verbal contract acts as a verbal signature which is used by many businesses over the phone. 

CPR Call Blocker, a UK-based telephone blocking company, warned the con is due to hit Britain after tricking people in the US. 

Kris Hicks from CPR Call Blocker said: “Victims in the US have received a phone call from a familiar local area code and the other person on the other end of the line introduces themselves and their business.

“After the introduction, the person asks ‘Can you hear me?’ if the victim replies with ‘yes’, their response will be recorded for criminals to use. 

“I know that people think it’s impolite to hang up, but it’s a good strategy. If you don’t recognise the number, don’t answer.

“And if you do pick up, and they instantly start asking ‘Can you hear me? Are you there?’ as if they are trying to get you to say ‘yes’ to something, don’t say anything and hang up. It’s fishy, don’t fall into the trap.

“In our experience of working across the US and UK, scams spread quickly across the pond so it is sensible for people to be on their guard as we have no doubt that fraudsters operating in the UK will soon start using these tactics.”

Experts warn if you think you have been caught out to contact your bank or card provider as soon as possible and to check bank and card statements for unauthorised charges.

HOW THE SCAM WORKS

1. You receive a phone call from a local number

2. The voice on the end introduces themselves and the company they supposedly work for

3. They then ask: “Can you hear me?”

4. Your answer is recorded

5. If you say “yes”, your response will be edited to make it seem as though you have agreed to a verbal contract for a major purchase

 

  • Kris Hicks
Everything you need to know about phone scam which tricks victims into saying 'yes' to huge purchases

Everything you need to know about phone scam which tricks victims into saying 'yes' to huge purchases 0

A phone scam is tricking people into saying ‘yes’, then using the response to make it sound as if you’ve agreed to a huge purchase.

The scam, in which users are asked ‘Can you head me?’ has been circulating the US and could be making its way across to the UK.

Police and phone-blocking companies are warning the public on what to look out for, in the hope of preventing people falling victim to the scam.

Here’s how it works and what you should be aware of.

The hoax call comes from a local number, and the speaker on the other end introduces themselves and their company.

They then ask: “Can you hear me?” despite the line being perfectly clear.

The call is recorded and if you answer ‘yes’, your response is then edited into a verbal contract to make it seem as if you’ve agreed to a huge purchase - similar to clicking ‘I agree’ to terms and conditions online.

The scammer can then swindle you out of vast amounts of money.

Users are being urged not to answer the question, and to hang up the call immediately, or don’t pick up the call at all if you don’t recognise the number.

If you do answer ‘yes’ and then try to dispute the charges for products and services you didn’t agree to, the scammers then play back the recording of you saying ‘yes’ in the ‘verbal contract’, before threatening to take legal action.

Voice signatures are not a new thing and are used by legitimate companies doing business on the phone across the world.

But scammers have now adopted the technique and the hoax has already targeted people in Florida, Pennsylvania and Virginia.

And experts say its only a matter of time before it makes its way across the pond.

UK-based telephone blocking company, CPR Call Blocker, said that the frequency of the scam is on the rise.

Speaking to the Sunderland Echo, Kris Hicks, Head of Marketing at CPR Call Blocker, said: “In our experience of working across the UK and Uk, scams spread quickly across the pond.

“We have no doubt that fraudsters operating in the UK will soon start using these tactics.”

Another version of the scam involves criminals using a person’s voice recording to authorise a stolen credit card.

If you think you may be a victim of a phone scam or fraud, contact your back or card provider as soon as possible.

  • Kris Hicks
The 'can you hear me?' telephone scam is believed to be being used in the UK

The 'can you hear me?' telephone scam is believed to be being used in the UK 0

Police have warned people to hang up the phone immediately if someone calls asking, "Can you hear me?".

A major phone scam is believed to have crossed over to the UK from America.

According to reports, they use this recording as a voice signature to charge you for products and services you never actually used.

If you then try to disagree with them, they reportedly play back the recording of you saying ‘yes’ and threaten to take legal action if you don’t pay up.

Here’s how it works:

  • You receive a phone call from a local number
  • The voice on the end introduces themselves and the company they supposedly work for
  • They then ask: “Can you hear me?”
  • Your answer is recorded, and if you say “yes”, your response will be edited to make it appear as if you’ve agreed to a huge purchase.

CPR Call Blocker has seen the scam rise in frequency and the company believes it’s only a matter of time before Brits start being targeted too.

"In our experience of working across the US and UK, scams spread quickly across the pond," says Kris Hicks from CPR Call Blocker.

He added that it’s sensible for people in the UK to be on their guard "as we have no doubt that fraudsters operating in the UK will soon start using these tactics."

Another version of the scam sees the criminals using the person’s voice recording to authorise a stolen credit card.

The public is being advised either to hang up straight away upon being asked “Can you hear me?”, or just not pick up at all if you don’t recognise the number.

And if you do think you may have been caught out by the scammers, contact your bank or card provider as soon as you can.

Always remember never to give out debit or credit card details or any personal information to anyone that has called you.

If you’re unsure someone on the phone is who they say they are, hang up and call back on an official number for the company concerned.

Fraud prevention experts at Which.co.uk say you should never give out

  • Your four digit card pin to anyone, including the bank or police
  • Your full password or online banking codes
  • Personal details unless you’re sure of who you’re talking to
  • Kris Hicks