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How Do I Stop Silent Calls?

How Do I Stop Silent Calls? 2

Silent calls can be unnerving experiences. Who is it that's calling without saying anything? The thoughts of who it may be and if someone is trying to intimidate us is creepy. This article gives the facts about silent calls and what you can do about them.

The truth about silent calls is that, for the most part they are not really intentional. Most cases of silent calls actually come from large call centres. These call centres use autodialling systems for mass calling campaigns. Normally these autodiallers call more numbers than there are call agents available. Call connection comes on a first come, first serve basis. Since there are more numbers called than there are callers in the call centre, it means that the people who pick up after that quota are left with silence. This is the case with the vast majority of silent calls.

Some silent calls may be caused by malicious individuals who wish to intimidate the phone user, however these are very much in the minority. If you think you are being targeted in this manner then it is best to report it to the police.

To stop silent calls for good, it's best to use call blocking technology. Call centres tend to use a small group of numbers which makes call blocking very effective against them. Call Blockers are simple devices which connect to the phone and are powered through the phone line. When an unwanted call comes in, the user simply presses a block button and the number can no longer call back. Take a look at the Shield Call Blocker which can block up to 100% of silent calls - Click here. For more information about call blocking technology, speak to our call blocking experts freephone on 0800 652 7780.

If you are receiving silent calls, we also recommend signing up for the Telephone Preference Service (TPS).

The TPS is a UK-based opt-out registry for direct marketing calls. Numbers on the registry must not be contacted by a commercial entity through the phone. Many of our customers choose to sign up for the Telephone Preference Service as an aid to lowering their nuisance calls.

The TPS aims to stop around 31% of legitimate UK business from contacting you. It cannot cannot do anything about rogue UK businesses or overseas companies making nuisance calls to your home.

We believe our customers should sign up for the Telephone Preference Service since it also provides useful statistics for the Information Commissioner's Office. These statistics allow the government to make informed decisions on nuisance calls policy and craft responses to nuisance and scam calls.

Register for the TPS here: http://www.tpsonline.org.uk/tps/number_type.html or call freephone 0845 070 0707.

  • Kris Hicks
How and where to report Nuisance Calls

How and where to report Nuisance Calls 0

Receiving nuisance calls? Want to report them? We know exactly what you need to do, so take a look at our tips on how and where to report nuisance calls. 

1.) Sign up for the Telephone Preference Service (TPS) 

The Telephone Preference Service (TPS) is a UK-based opt-out registry for direct marketing calls. Numbers on the registry must not be contacted by a commercial entity through the phone. Many of our customers choose to sign up for the Telephone Preference Service as an aid to lowering their nuisance calls.

The TPS aims to stop around 31% of legitimate UK business from contacting you. It cannot cannot do anything about rogue UK businesses or overseas companies making nuisance calls to your home.

We believe our customers should sign up for the Telephone Preference Service since it also provides useful statistics for the Information Commissioner's Office. These statistics allow the government to make informed decisions on nuisance calls policy and craft responses to nuisance and scam calls.

Register for the TPS here: http://www.tpsonline.org.uk/tps/number_type.html or call freephone 0845 070 0707.

2.) Report nuisance and scam calls to us

We appreciate the assistance of the public in identifying problematic numbers and scam companies. We will investigate every number sent to us and look to incorporate these numbers into our call blocking lists. Our top of the line V5000 Call Blocker incorporates 5,000 of the worst offending nuisance numbers globally. Any intelligence assistance by our customer base is extremely valuable as we continue our work to rid the world of nuisance and scam calls.

To report number to us, please click here or call us freephone on 0800 652 7780. 

  • Kris Hicks
How do I block International callers?

How do I block International callers? 0

International calls are some of the most prevalent sources of nuisance and scam calls. The Telephone Preference Service (TPS) was created to stop sales and marketing calls to UK households. The remit of the TPS does not reach into the international sphere. International callers are essentially free to conduct nuisance calls to UK households. Only through the detection of high-level scam activities and years of investigations can these organisations be brought to justice. The immediate solution to international calls cannot be found in the existing regulation. 

To effectively block international calls, the best way is to use call blocking technology. Call blocking technology works on the basis of detecting the caller ID signal and blocking those numbers which are not allowed through. Call Blockers can be set to block all international calls. Or, depending on preference, they may be set to block particular country and area codes. This allows the phone user to effectively block international calls they do not wish to receive while allowing for calls they wish to have. 

To discuss this and other solutions to unwanted international calls please call our call blocking experts, freephone on 0800 652 7780 and take a look at the CPR Call Blocker Shield: Click Here

  • Kris Hicks
How to stop scam calls

How to stop scam calls 0

Scam calls afflict millions of people every year in the UK. Calls range from simple unwanted calls from opportunistic businesses all the way to intricate scams. Either way, the effects of scam calls are severe and many look to stop scam calls for good. We have a number of ideas to help you stop scam calls:

1.) Register with the free Telephone Preference Service (TPS) by calling 08450700707.

Companies based in the UK must not make unsolicited marketing and sales calls to TPS-registered phone numbers.

Sadly, due to the nefarious nature of scam callers, scam companies pay no heed to TPS regulations, essentially nullifying its usefulness in the case of scam calls.

2. Go ex-directory.

Some companies, particularly local businesses, may use online or paper phone books to find numbers to target with sales and marketing calls.

If you are not in the directory then scammers have no way of tracking you down. Also the name and address listed in the phone book provides scammers information to support any false claim that they already have a commercial relationship with you.

3. Screen your phone calls.

This is not a way of preventing the call in the first place and can be time consuming, bit it means you won't have to speak to a nuisance caller, although their call rings may be annoying.

4. Keep your name off sales call lists.

Data protection laws ban companies from calling you for marketing purposes if you’ve asked them not to, even if you are a customer.

The best way to guarantee this is to carefully tick, or untick, the box in which you agree to opt in or out of direct marketing. be careful as some companies pre-tick boxes in order to confuse customers. Read these sections carefully.

5. Use call blocking technology. For more information call 0800 652 7780

Call Blocking technology is the only way to effectively block up to and including 100% of scam calls. Depending on how it is used, the user can select which numbers come through to their phone and which ones do not, to their own personal preference.

Find out more about the CPR Call Blocker Protect + which can block 100% of scam calls through its white list: Click Here

 

  • Kris Hicks
How do I stop PPI calls?

How do I stop PPI calls? 0

Payment Protection Insurance (PPI) calls afflict millions of people every year in the UK. Over the past 25 years a great amount of PPI was mis-sold to customers. This has created an industry for organisations looking to claim back money for customers who were mis-sold PPI. Sadly, many of these companies use nuisance calling tactics to inform people. We have a number of ideas to help you stop PPI calls:

1.) Register with the free Telephone Preference Service (TPS) by calling 08450700707.

Companies based in the UK must not make unsolicited marketing and sales calls to TPS-registered phone numbers.

This applies even if the call centre is located overseas. Foreign companies are not however obliged to comply with TPS rules. Studies indicate that signing up for the TPS can stop up to 34% of nuisance calls.

There are also a number of loopholes companies use to overcome TPS regulations, for example by performing 'survey' calls which turn into sales calls.

2. Go ex-directory.

Some companies, particularly local businesses, may use online or paper phone books to find numbers to target with sales and marketing calls.

If you are not in the directory then these businesses have no way of tracking you down. Also the name and address listed in the phone book provides scammers information to support any false claim that they already have a commercial relationship with you.

3. Screen your phone calls.

This is not a way of preventing the call in the first place and can be time consuming, bit it means you won't have to speak to a nuisance caller, although their call rings may be annoying.

4. Keep your name off sales call lists.

Data protection laws ban companies from calling you for marketing purposes if you’ve asked them not to, even if you are a customer.

The best way to guarantee this is to carefully tick, or untick, the box in which you agree to opt in or out of direct marketing. be careful as some companies pre-tick boxes in order to confuse customers. Read these sections carefully.

5. Use call blocking technology. For more information call 0800 652 7780

Call Blocking technology is the only way to effectively block up to and including 100% of unwanted calls. Depending on how it is used, the user can select which numbers come through to their phone and which ones do not, to their own personal preference.

Find out more about the CPR Call Blocker V5000: Click Here

  • Kris Hicks
How do I stop unwanted calls?

How do I stop unwanted calls? 0

Unwanted calls afflict millions of people every year in the UK. Calls range from simple unwanted calls from opportunistic businesses all the way to intricate scams. Either way, the effects of unwanted calls are severe and many look to stop unwanted calls for good. We have a number of ideas to help you stop unwanted calls:

1.) Register with the free Telephone Preference Service (TPS) by calling 08450700707.

Companies based in the UK must not make unsolicited marketing and sales calls to TPS-registered phone numbers.

This applies even if the call centre is located overseas. Foreign companies are not however obliged to comply with TPS rules. Studies indicate that signing up for the TPS can stop up to 34% of nuisance calls.

There are also a number of loopholes companies use to overcome TPS regulations, for example by performing 'survey' calls which turn into sales calls.

2. Go ex-directory.

Some companies, particularly local businesses, may use online or paper phone books to find numbers to target with sales and marketing calls.

If you are not in the directory then these businesses have no way of tracking you down. Also the name and address listed in the phone book provides scammers information to support any false claim that they already have a commercial relationship with you.

3. Screen your phone calls.

This is not a way of preventing the call in the first place and can be time consuming, bit it means you won't have to speak to a nuisance caller, although their call rings may be annoying.

4. Keep your name off sales call lists.

Data protection laws ban companies from calling you for marketing purposes if you’ve asked them not to, even if you are a customer.

The best way to guarantee this is to carefully tick, or untick, the box in which you agree to opt in or out of direct marketing. be careful as some companies pre-tick boxes in order to confuse customers. Read these sections carefully.

5. Use call blocking technology. For more information call 0800 652 7780

Call Blocking technology is the only way to effectively block up to and including 100% of unwanted calls. Depending on how it is used, the user can select which numbers come through to their phone and which ones do not, to their own personal preference.

Find out more about the CPR Call Blocker V202: Click Here

 

  • Kris Hicks